Effective Date: October 12, 2023

Last Updated: July 19, 2025

At C: Back In Stock - Preorders, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you install and use our Shopify app.

1. Information We Collect

When you install the app, we access data from your Shopify store through OAuth permissions to provide you with the intended functionality. The types of data we collect include:

  • Store Information: Store name, domain, email, owner name.
  • Customer Data: We read customer orders to enable app functionality (e.g., back-in-stock notifications or pre-orders).
  • Product Information: Access to product details for features like inventory tracking and display.
  • Order Information: Read/write access to orders to manage pre-orders, deposits, and partial payments.
  • Theme & Locale Data: Used to embed widgets and localize content.
  • Purchase Options & Payment Methods: To facilitate partial payments and subscription models (if used).
  • Mandate & Payment Terms: Read/write access to manage custom payment setups for orders.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide the core app features (e.g., preorder, partial payment, customer notifications).
  • To integrate seamlessly with your storefront via theme and product data.
  • To personalize customer communication based on locale settings.
  • To maintain app functionality and improve performance.

3. Sharing of Information

We do not sell or share your information with third parties. Data is only used within our system and stored securely. However, we may disclose data in the following situations:

  • If required by law.
  • To protect the rights, property, or safety of our company, users, or others.
  • To personalize customer communication based on locale settings.
  • To maintain app functionality and improve performance.
  • we use trusted third-party services to support our app functionality (see below).

4. Third Party Integrations

We offer features that allow merchants to sync their email list to third-party marketing platforms:

Mailchimp: https://mailchimp.com/legal/privacy/

Klaviyo: https://www.klaviyo.com/privacy

5. Data Storage and Security

All data is stored securely with encryption and access control. We follow industry standards to protect your data, including:

  • HTTPS secure transmission.
  • Token-based authentication.

6. Data Retention and Deletion

We retain store data only as long as your app is active.

  • As per GDPR, we erase all store-related data within 48 hours after you uninstall the app.
  • If you wish to expedite deletion, you can contact us at supportshpfy@capacitywebsolutions.com

7. Your Rights

  • You can request access to your data at any time.
  • You can request deletion of your data from our servers.

8. Shopify Permissions (Shopify OAuth Scopes)

Below are the permissions requested by our app and how we use them:

  • read_products / write_products: Manage your product listings for partial payment setup
  • read_themes: Read themes for injecting necessary app blocks
  • read_locales: Fetch translations to support multilingual features
  • read_orders / write_orders / read_all_orders / write_order_edits: Manage and modify customer orders
  • customer_read_orders: Access order data associated with a specific customer
  • read_customer_payment_methods: Access stored payment methods to manage recurring or split payments
  • read_purchase_options / write_purchase_options: Customize payment flows like installments or down payments
  • read_payment_mandate / write_payment_mandate: Handle automatic payments or authorization agreements
  • read_payment_terms: View terms related to payment for pre-order agreements

9. Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

If you have any questions about Our App's Privacy Policy then please contact us: